The DPN Guarantee:

The Doctations web based EMR and web based medical billing software systems come with the following guarantees of effective use and customer satisfaction:

  1. We guarantee that you will BE 100% satisfied with the Doctations Scheduling/EHR/PMS technology or your money back within 30 days.
  2. We guarantee that the iBillWell billing technology will help you better manage your practice than ever before or your money back within 30 days.
  3. We guarantee that you will be able to optimize your front, middle and back office operations to a level not achievable with any other technology or if you cancel within 30 days, you will receive a money-back guarantee.
  4. We guarantee that if you subscribe to our medical practice optimization program using iBillWell, you will see increased revenue within three months or you can terminate the service and pay nothing.
  5. We guarantee you will see at least a 25% increase in your bottom line relative to the prior 12 months of revenue, annualized, within 6 months of initiating service, or the prior three months fees will be negated upon terminating the service. The 1% service fee is assessed quarterly**.

*This document represents our guarantee that DPN applications give you more for your money. If you don't know our prices, you can see them here:

**This service is offered to help medical practices achieve the following:

  1. Complete and accurate data acquisition at the front desk to optimize back office billing operations and mid office clinical operations. Continuous real time surveillance and follow up to achieve this goal.
  2. Achieve 80% or higher in E&M claims submitted using RSB (Rapid Sequence Billing).
  3. Optimize clinical workflows and outcomes by converting to a completely digital clinical workflow and by involving the patient in clinical data maintenance and self-care. 
  4. Achieve eRX, PQRI and ARRA bonuses as appropriate and to the degree desired by the practice. 
  5. Achieve 99.9% customer satisfaction in E&M clinical workflow
  6. Monthly practice analytics review to simplify and improve internal practice management with monthly assessment and recommendations.